When you complete an application to be in our Club, here's what happens:

1. We receive your application.
2. We review your campaign, your history as a creator, and how viable your project is.
3. Within 24 hours (excluding weekends), we ask any necessary questions and then approve or deny your submission.
4. If we approve your submission, the following occurs:
5. You finish the submission setup process, which includes data connections and any final tweaks to your submission content.
6. Upon completition of the above, your BackerClub website listing will go live and you will be scheduled for a spot in our daily newsletter to members.
7. If you purchased an upgraded promotion package, we will also schedule those advertisements (such as a dedicated newsletter for your campaign, social media posts, etc.).
8. At any time, you can purchase additional promotions a-la-carte to suit your advertising intent and budget.
9. At the end of your campaign, you can review the BackerClub members that supported your project.

Sometimes, a particular campaign just isn't a good fit for our Club. In this event, we typically notify you of the reason for the rejection and we provided a full refund equal to your original payment.

From there, we recommend that you research additional ways of promoting your campaign to a receptive audience.

As sad as it is, this happens from time to time. When it does, you're entitled to a $349 refund as part of our Guarantee.

Yes! You absolutely should. Doing so will ensure we get all of the promotion setup completed in time for your launch day. This means you get the most value from your advertising budget:

• You'll get advertising material in front of potential backers early on in your campaign. The first 24 to 72 hours of a campaign are critical to success. The pledging momentum you establish during this time will multiply your pledges during the middle and end of the campaign.
• You'll maximize the amount of advertising time on BackerClub.

Providing advertising content to us is optional.

If you have particular messaging or image content you would like to include with your promotions, you can simply let us know and we'll do our best to accomodate. By default, we base our promotion content on the following:

• We scrape your Kickstarter/Indiegogo campaign page to generate the content of your BackerClub website listing. However, you can edit this content as a creator via is available for you to modify via a WYSIWYG editor at any time.
• During the application process, you will be required to upload a main image for your promotion. This is used for website thumbnails and the primary image for newsletter(s).
• If you purchase the upgraded promotion package that includes a dedicated newsletter for your campaign, you can upload up to 4 additional high-res images for that newsletter. A BackerClub graphic designer will then take your assets under consideration when they design your newsletter.
• Social media posts will use the main image provided by the creator, or a selected image from the Kickstarter/Indiegogo campaign page.

You sure will!