Has anyone else had an experience where the Creator never delivered the Reward and did not respond to attempts to contact them?
![Shocked :shock:](./images/smilies/icon_eek.gif)
I backed the "Seedling Gift Kit" by Paper, Seed & Tree. The Creator announced on January 7 by email that all backers would receive their UPS number and his personal cell phone number that same day in a subsequent email. That's the last I've heard from him. About a week ago, I wrote to him via the Contact button on the Project page but he never responded.
![Evil or Very Mad :evil:](./images/smilies/icon_evil.gif)
I've opened a support ticket with Kickstarter. I hope they will resolve the issue with either a shipment or a refund.
![Confused :?](./images/smilies/icon_e_confused.gif)
I've backed 51 Projects and this is the first time I've ever had any problem with a Kickstarter Project (beyond the sometimes lengthy delays and poor packaging choices). How rare is this phenomenon?
![Question :?:](./images/smilies/icon_question.gif)
Thanks,
Diedre (a brand new member to BackerClub - what a cool place!
![Very Happy :D](./images/smilies/icon_e_biggrin.gif)