Banned for inviting creators
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TashaTurner
- Posts: 663
- Joined: Wed Oct 29, 2014 1:29 am
- Location: NJ
- Contact:
Oh wow that stinks. I've added my links to my Kickstarter profile. Hope that doesn't get me in trouble. 
All of the projects I've recommended to BackerClub have been rejected so I'm not as likely to recommend directly anymore. Which is why I put links in my profile instead.
All of the projects I've recommended to BackerClub have been rejected so I'm not as likely to recommend directly anymore. Which is why I put links in my profile instead.
-Tasha http://www.kickstarter.com/profile/479254504
Backed over 3,700 Kickstarters
Social media coach http://tasha-turner.com @turner_tasha
Add signature: Click your name, click send private message, click Profile tab, click Edit signature
Backed over 3,700 Kickstarters
Social media coach http://tasha-turner.com @turner_tasha
Add signature: Click your name, click send private message, click Profile tab, click Edit signature
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TashaTurner
- Posts: 663
- Joined: Wed Oct 29, 2014 1:29 am
- Location: NJ
- Contact:
Ugh on projects ending and not being able to talk to the creators. Look at their profiles & contact them through website emails or on FB?
Yeah most creators have appreciated when I give them advice. A few don't respond or say thanks, don't do anything, and I don't contact them again. A number of creators contact me asking for advice after seeing the number of projects I've backed asking for advice. You just never know how someone is going to react.
Yeah most creators have appreciated when I give them advice. A few don't respond or say thanks, don't do anything, and I don't contact them again. A number of creators contact me asking for advice after seeing the number of projects I've backed asking for advice. You just never know how someone is going to react.
-Tasha http://www.kickstarter.com/profile/479254504
Backed over 3,700 Kickstarters
Social media coach http://tasha-turner.com @turner_tasha
Add signature: Click your name, click send private message, click Profile tab, click Edit signature
Backed over 3,700 Kickstarters
Social media coach http://tasha-turner.com @turner_tasha
Add signature: Click your name, click send private message, click Profile tab, click Edit signature
I just received this:
numbat1
Feb 27, 21:05
Hi there,
We're writing to let you know that your account is under review for sending a high volume of messages in a short time period. Your account has not been deleted. You can still log in, but until we hear back you won’t be able to do things like back projects, leave comments, or send messages.
Sending a lot of messages very quickly is activity that’s usually associated with spamming which is a violation of our Community Guidelines and the Rule of Conduct in our Terms of Use:
http://www.kickstarter.com/help/community
http://www.kickstarter.com/terms-of-use
We take spam really seriously on Kickstarter and have systems in place to make sure our users are protected from it. If your account was flagged in error please reply to this message letting us know and we will review your account.
I have already responded to them and hopefully will have it cleared up soon however I think it likely that nothing will happen until tomorrow at earliest.
Katrina
numbat1
Feb 27, 21:05
Hi there,
We're writing to let you know that your account is under review for sending a high volume of messages in a short time period. Your account has not been deleted. You can still log in, but until we hear back you won’t be able to do things like back projects, leave comments, or send messages.
Sending a lot of messages very quickly is activity that’s usually associated with spamming which is a violation of our Community Guidelines and the Rule of Conduct in our Terms of Use:
http://www.kickstarter.com/help/community
http://www.kickstarter.com/terms-of-use
We take spam really seriously on Kickstarter and have systems in place to make sure our users are protected from it. If your account was flagged in error please reply to this message letting us know and we will review your account.
I have already responded to them and hopefully will have it cleared up soon however I think it likely that nothing will happen until tomorrow at earliest.
Katrina
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TashaTurner
- Posts: 663
- Joined: Wed Oct 29, 2014 1:29 am
- Location: NJ
- Contact:
Ugh on the message and suspended thing. Guess we need to be careful on sharing the link to become a BackerClub project huh?
-Tasha http://www.kickstarter.com/profile/479254504
Backed over 3,700 Kickstarters
Social media coach http://tasha-turner.com @turner_tasha
Add signature: Click your name, click send private message, click Profile tab, click Edit signature
Backed over 3,700 Kickstarters
Social media coach http://tasha-turner.com @turner_tasha
Add signature: Click your name, click send private message, click Profile tab, click Edit signature
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IsrealNahsohn
- Posts: 180
- Joined: Fri Jan 16, 2015 11:41 pm
What the heck. That doesn't sound cool. They could simply look at your messages and see if you are a spammer. Plus being on BC should mean you have to comment a lot as you back a lot of projects.
Sorry you have to deal with this unfortunate situation.
Isreal
Sorry you have to deal with this unfortunate situation.
Isreal
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TashaTurner
- Posts: 663
- Joined: Wed Oct 29, 2014 1:29 am
- Location: NJ
- Contact:
We do have to be careful about how we share BackerClub with creators. I know it's exciting that we can now get backerbucks. But you should build up a bit of a relationship before recommending a creator submit their project and also consider whether their project looks like a good fit - is it like other projects which have been accepted.
Technically dropping a link to BackerClub to a creator without building up some relationship can be considered spam under Kickstarter guidelines as I understand them. If they ask for it then it's no problem but if you drop it to them out of the blue it could be. I'm not saying anyone did this. But I've seen this happen on other groups/social media where their policies were worded similarly.
Technically dropping a link to BackerClub to a creator without building up some relationship can be considered spam under Kickstarter guidelines as I understand them. If they ask for it then it's no problem but if you drop it to them out of the blue it could be. I'm not saying anyone did this. But I've seen this happen on other groups/social media where their policies were worded similarly.
-Tasha http://www.kickstarter.com/profile/479254504
Backed over 3,700 Kickstarters
Social media coach http://tasha-turner.com @turner_tasha
Add signature: Click your name, click send private message, click Profile tab, click Edit signature
Backed over 3,700 Kickstarters
Social media coach http://tasha-turner.com @turner_tasha
Add signature: Click your name, click send private message, click Profile tab, click Edit signature
Hopefully Monday I will have some return communication from Kickstarter. I have my doubts though I will try to ascertain what the magic number of messages is so this doesn't happen again and so others can avoid it. Likely they won't want to share as they won't want that to leak to true spammers.
Note to self: don't message a lot on a Friday or you may be stuck through the weekend!
Perhaps I should just stop backing quite so much. I have messaged with many projects before and would normally continue to do so. My inbox these days is filled with updates and messages from Kickstarter projects so it would help both my time budget and monetary budget if I were to cut down. Unfortunately I just keep finding more great projects I'd like to support.
Katrina
Note to self: don't message a lot on a Friday or you may be stuck through the weekend!
Perhaps I should just stop backing quite so much. I have messaged with many projects before and would normally continue to do so. My inbox these days is filled with updates and messages from Kickstarter projects so it would help both my time budget and monetary budget if I were to cut down. Unfortunately I just keep finding more great projects I'd like to support.
Katrina
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Mark Baker
- Posts: 2
- Joined: Fri Oct 10, 2014 1:02 pm
Hi Katrina,
I'm really sorry to hear this happened. What a pain, especially on the weekend! That's kind of sad that a creator got offended when you were trying to help them.
I agree with Tasha that if you don't have a relationship or any previous communication with a creator it might be best not to message them through Kickstarter, but I have to say I'm surprised by Kickstarter's response. When I'm communicating with with creators I often try to develop a relationship with them first on Twitter or somewhere else outside of Kickstarter. I am usually pretty eager to help them promote their campaign on social media regardless of if they have an interest in sharing their project on BackerClub and that seems to go a long way in terms of building good will.
Hope they get things straightened out on Monday!
Mark - Co-Founder
I'm really sorry to hear this happened. What a pain, especially on the weekend! That's kind of sad that a creator got offended when you were trying to help them.
I agree with Tasha that if you don't have a relationship or any previous communication with a creator it might be best not to message them through Kickstarter, but I have to say I'm surprised by Kickstarter's response. When I'm communicating with with creators I often try to develop a relationship with them first on Twitter or somewhere else outside of Kickstarter. I am usually pretty eager to help them promote their campaign on social media regardless of if they have an interest in sharing their project on BackerClub and that seems to go a long way in terms of building good will.
Hope they get things straightened out on Monday!
Mark - Co-Founder