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Travel Tripod by Peak Design
Posted: Thu Jun 13, 2019 5:19 am
by TEO SENG KEE
I facing problem for this project during cancel my pledge, I try to do it but it not allow, ever to change the pledge and update the payment method also not allow, I try other PC by different browser or by mobile phone different OS, still not working, I don't know what the problem. But I try to cancel other project, it no problem at all. Can somebody advise how to do. Thanks.
Re: Travel Tripod by Peak Design
Posted: Thu Jun 13, 2019 9:49 am
by StevenBackerClub
TEO SENG KEE wrote: ↑Thu Jun 13, 2019 5:19 am
I facing problem for this project during cancel my pledge, I try to do it but it not allow, ever to change the pledge and update the payment method also not allow, I try other PC by different browser or by mobile phone different OS, still not working, I don't know what the problem. But I try to cancel other project, it no problem at all. Can somebody advise how to do. Thanks.
Hi Teo,
That's odd.
If you visit the Travel Tripod project on Kickstarter, do you see a "Manage your pledge" button?
Click here to go to the Travel Tripod project page on KS
Re: Travel Tripod by Peak Design
Posted: Thu Jun 20, 2019 11:00 pm
by TEO SENG KEE
Still can't do any amendment, now including this project (
https://www.kickstarter.com/projects/ai ... wards_page) also same problem.
Re: Travel Tripod by Peak Design
Posted: Fri Jun 21, 2019 3:36 pm
by StevenBackerClub
I think your best option at this point is to contact Kickstarter support for assistance.
Re: Travel Tripod by Peak Design
Posted: Sun Jul 07, 2019 8:20 pm
by TEO SENG KEE
I notice that when the project more than 3 thousand baker, I can't cancel or amend the pledge, who else same condition?